POLICIES
Refund Policy
Transparent information about our refund process.
Refund Eligibility
Due to the nature of offshore hosting and resources allocated, we have strict refund policies.
1 Shared & Cloud Hosting
We offer a 7-day money-back guarantee for new shared hosting and cloud hosting accounts, provided the reason for refund is technical and within our control.
2 Non-Refundable Items
- Domain Registrations and Transfers
- VPS and Dedicated Servers
- SSL Certificates
- Crypto payments (due to volatility and transaction fees)
3 Violations
Accounts terminated for violations of our Terms of Service or Acceptable Use Policy are not eligible for any refund.